Tiny Doggo support
Last updated 2 November 2026
Tiny Doggo is made by one person, and support emails are answered by that same person, usually within a day or two.
Email support@tiny-builder.app
It helps enormously if you include your iPhone model, your iOS version, and what you expected to happen.
New to the app? The step by step tutorial walks through every screen, and answers most questions before they come up.
My entries are missing after an update
They should never be. Entries are kept in two places on the device so an interrupted write cannot lose them. If a break really has vanished, email us with your iOS version and roughly when it happened. That is a bug worth fixing the same week.
The predicted times look wrong
Predictions are built from the last two weeks, weighted towards recent days. After a schedule change (a new walk time, a growth spurt, a move), give it two or three days to settle. Deleting a mistaken entry also re-runs the maths straight away.
I logged the wrong thing
Tap any row in Today to edit it, or swipe to delete. Fixing an entry updates every prediction, streak and chart immediately.
Notifications are not arriving
Reminders are part of Tiny Doggo Pro, so check Pro is on first. Then check Settings → Notifications → Tiny Doggo on your iPhone, and make sure reminders are switched on inside the app. Reminders are scheduled locally, so they also need the app to have been opened at least once since the last restart.
I have Pro, but things are still locked
Open Settings in the app, tap Tiny Doggo Pro, then Restore purchases. Make sure the phone is signed in to the same Apple ID or Google account you subscribed with, and that it is online for that moment.
How do I cancel Pro?
On iPhone, open Settings, tap your name, then Subscriptions. On Android, open the Google Play app, then Payments and subscriptions. Cancel at least 24 hours before the period ends to stop the next renewal; Pro stays on until the end of the period you have paid for. Logging, the calendar, the predictions and the export stay free either way. Refunds are handled by Apple or Google.